Arkidus Home Protection Reviews and Complaints All Reviews

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Arkidus Home Protection Reviews

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  • Reported Arkidus to Attorney General's Office



    Arkidus is a scam and Reinaldo (Ray) Berges is a crook. The Florida Dept. of Insurance has revoked his license (he actually didn't have all of the required licenses in the first place) but that is all they could do. So he is free to do whatever he wants provided he doesn't sell insurance anymore. I know of at least one venture that he is starting which means Ray will likely be scamming again. I have successfully contacted him numerous times but as soon as he hears I'm calling about the money he owes he hangs up and disconnects his phone. We can't let him get away with... More...
    (Insurance)
    pennyblau's Picture   pennyblau    0 Comments   Comments
  • Stinking SCAM.



    These two guys created their own good reviews, etc. They took me in June for $450. The guy insisted that I pay with a check by phone. When I called in August for a water leak, they had completely disappeared. I tried again and again for days. Finally I looked online and found many others like me, all of us ripped off and angry. I reported Arkidus to the FTC who said they were aware of them, but my bank won't give me my money back, so here I sit. Meanwhile, they have to be out of the country or they'd be in jail by now. Don't walk, RUN FROM THESE CREEPS!!! More...
    (Repair Services)
    muse77's Picture   muse77    1 Comments   Comments
  • Arkidus Home Protection is a ponzi scheme



    I made a claim with Arkidus to fix my air conditioner on May 27, 2012. The air conditoner company had a bad feeling about Arkidus and would only agree to fix my AC if Arkidus gave them a credit card for payment. They did fix the AC, but it turned out the credit card was not a working credit card number. I have called and emailed Arkidus numerous times, as has the AC company, but it is only busy signals. When I finally reached a live person, that person told me that they were instructed by the owner, Ray Burgess, to only sale new policies. They were told by Ray Burgess to avoid all claims... More...
    (Insurance)
    ArkidusVictim's Picture   ArkidusVictim    3 Comments   Comments
  • Unresolved Claim



    We filed a claim in late June for our HVAC system. The repair company was extremely professional and gave us a quote for repair/replacement. To our surprise, AHP wasn't going to cover it fully because we didn't purchase the "upgrade" to cover rust and corrosion. Huh? We weren't even given that option when purchasing our policy (over the phone). Thus, we settled for the amount that they were willing to pay to apply toward our cost. When we hadn%u2019t heard anything from them, we phoned in mid July to inquire and were notified that a check would be issued and... More...
    (Insurance)
    ripfit's Picture   ripfit    0 Comments   Comments
  • Arkidus Home Protection - does not resolve a claim



    Have filed an HVAC claim that is pending for more than 2 weeks. Claims line is always busy and does not even accept messages. When lucky enough to get to a real person on the claims line, they promise that the claim is in the approval loop. Even after getting hold of the claims manager, who says that the claim is approved and that they will instruct the HVAC company to follow through on the repairs, they don't call the HVAC company. Feels like the company is a big scam. Any advise? More...
    (Insurance)
    bdtx's Picture   bdtx    5 Comments   Comments
  • Good service



    I bought the Diamond Plan about 9 months ago and just last week my refrigerator brokedown and I called the AHP to fix it. The first time I called the called went straight to voicemail. I left a recorded message and a claims rep called me back about an hour later to find out my situation. Jaime the claim agent called a tech near by to come to the house. The appointment was schedule for the next day. The following day, the tech accessed the problem and said the fridge needed a new compressor. They ordered the part needed, and a few days later the fridge was up and running. More...
    (Insurance)
    keilan12's Picture   keilan12    1 Comments   Comments
  • Boiler replaced



    We Had big problems last year in the middle of winter..The boiler had been installed one year ago at the time so we had no worries..I woke up in the middle of the night and it was freezing..Went into the basement to find water everywhere… Called The Warranty company and a guy showed up the next day,He told us the Main Piece Cracked in the Center Of the boiler and it would be nearly $4500 to replace the boiler… We Knew for a fact that Warranty companies usually Max out at their CLAIMS LIMIT to $1200-$1500.. Not ARKIDUS..These guys Covered the entire boiler for $3800... More...
    (Insurance)
    joe15425111's Picture   joe15425111    0 Comments   Comments
  • A Great Home Protection Company



    I recently changed to AHP - Arkidus Home Protection from AHS - American Home Shield, after AHS through their negligence damaged my home to the tune of $4K by using incompetent contractors and ignoring my repeated requests for help with a plumbing leak. First off let me say that I have had a fabulous response from Ray Berges at AHP. It is so nice to have ONE person to call when you have a problem, and to have that person responsive and responsible for helping you. This is the opposite of my experience with AHS, where you spoke to anyone who picked up, if you got the Tennessee call... More...
    (Insurance)
    WendilynEmrys's Picture   WendilynEmrys    1 Comments   Comments
  • New to AHP



    This is my first policy with AHP. After having multiple other home warranty companies say "I have never heard of them", I am glad that I chose to go with AHP. Had our heaters tuned up on both properties I have coverered with AHP. Had a bit of a hiccup with the tune up on our CA property (Not due to AHP). Ray was right on top of it and helped resolve the hiccup. It is nice to actually call and get a human being on the phone and not a machine. Ray always answers the phone and is always a pleasure to talk to. He really does his best to take care of his clients. Based on this... More...
    (Insurance)
    Iuffredo's Picture   Iuffredo    0 Comments   Comments
  • Two Thumbs Up



    This company is a home warranty company and by far the best i have had.I have bounced back and fourth over the years with many different home warranty providers and this company seems to have the consumers best interest. Just had a repair on my garbage disposal. Some of the things diagnosed were broken down prior to my activation, even though i was not aware. Technically it was an pre existing condition and thought i was out of luck. To my surprise my agent called and said he had taken care of it and all of the repairs were going to be covered. I typically don't do these review things,... More...
    (Insurance)
    billglenn65's Picture   billglenn65    1 Comments   Comments


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