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Arkidus Home Protection Complaint - Arkidus Home Protection - does not resolve a claim - HOME WARRANTY
Arkidus Home Protection Complaint

Arkidus Home Protection Complaint

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Arkidus Home Protection - does not resolve a claim - HOME WARRANTY


Have filed an HVAC claim that is pending for more than 2 weeks. Claims line is always busy and does not even accept messages. When lucky enough to get to a real person on the claims line, they promise that the claim is in the approval loop. Even after getting hold of the claims manager, who says that the claim is approved and that they will instruct the HVAC company to follow through on the repairs, they don't call the HVAC company. Feels like the company is a big scam. Any advise?


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Comments


bilrod says: (6 years ago)
 0
If you paid with a credit card, then dispute the charges, ask if the credit card company has a fraud dept to look into the matter for you



patrusso says: (6 years ago)
 0
I agree, I have left messages on their emegency
line promising to return call within 24hrs. NEVER got call back. Line always full to request repair
I have to find repairman and than try to get repaid. I have 5 policies with them and would cancell if I could. If you'll thinking of doing business with them I would suggest looking into another company.




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