Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Arkidus Home Protection Complaint - Unresolved Claim - Arkidus Home Protection
Arkidus Home Protection Complaint

Arkidus Home Protection Complaint

ADVERTISEMENT

Unresolved Claim - Arkidus Home Protection


We filed a claim in late June for our HVAC system. The repair company was extremely professional and gave us a quote for repair/replacement. To our surprise, AHP wasn't going to cover it fully because we didn't purchase the "upgrade" to cover rust and corrosion. Huh? We weren't even given that option when purchasing our policy (over the phone). Thus, we settled for the amount that they were willing to pay to apply toward our cost. When we hadn%u2019t heard anything from them, we phoned in mid July to inquire and were notified that a check would be issued and mailed within the following week. It is now mid August and we have not been able to reach anyone by phone or email. I even tried reaching out to our representative, John and after being hung up on, I called back and left a message. I then called back again and after identifying myself, was hung up on again. Soon after, John called me claiming that his calls were being dropped and that he no longer worked for Arkidus. He told me that his manager told him to refer past clients to call the claims number. Interestingly enough, John answered the phone identifying %u201C Arkidus Home Protection ,%u201D as did his voice mail message. What is happening here? It seems like a scam to me!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Arkidus Home Protect...
SUBMIT a ticket
for Arkidus Home Protect...
WATCH videos
for Arkidus Home Protect...
More Arkidus Home Protection Reviews and Complaints MORE reviews and complaints
for Arkidus Home Protect...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Arkidus Home Protection reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team